Frequently Asked Questions

Everything you need to know about shopping with Freckled Poppy

How long will it take for my order to ship?

We pride ourselves on lightning-fast shipping! Most orders are processed and shipped within 1-3 business days from our warehouse.

What is your return policy?

We want you to love your purchase! If you aren't satisfied, items can be returned for store credit within 14 days of delivery, provided they are unworn and have tags attached.

How do I know what size to order?

Each product listing includes a specific fit video and detailed sizing description. We recommend watching the fit video to see how the fabric drapes and stretches on our models.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.

Can I change or cancel my order after it's placed?

Because we process orders so quickly to get them to you, we are unable to make changes or cancellations once an order has been submitted.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Sezzle, allowing you to buy now and pay later in four interest-free installments.