Returns & Exchanges
At Freckled Poppy, we want you to love your purchase, but we understand that sometimes an item just doesn't fit your style perfectly. We offer a 30-day return window for store credit to ensure you can find the pieces that make you feel truly confident.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided through the portal to ensure easy tracking and delivery.
Package Your Items
Place the unwashed, unworn items with original tags attached into the original shipping bag or a secure mailer of your choice.
Receive Store Credit
After our warehouse team inspects your return, you will receive an electronic gift card via email to use on your next fabulous find.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
